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PurposeThe purpose of this paper is to identify the radio frequency identification (RFID) strategic value attributes (RFIDSVAs) mechanism selections preferences and also integration of RFID tags with technology coordination tools (IRTWTCTs) alternatives ranking performance decisions in supply chain management (SCM). RFID-enabled techno-economic feasibility decisions are enhancing the SC visibility in apparel supply chains (ASCs). The RFIDSVAs mechanism selections have performed significant agility to strategic competitive advantages, namely, inventory visibility, multi-tags ownership transfer within trusted third party, etc.Design/methodology/approachFuzzy analytical hierarchy process (FAHP) and FAHP-fuzzy Technique for Order of Preference by Similarity to Ideal Solution (FTOPSIS) approaches have been used to evaluate the quantitative assessment of RFIDSVA mechanisms selection decision based on weight priority orders and IRTWTCTs alternatives selection in ASC networks. The comparison of FAHP and FAHP-FTOPSIS approaches to evaluate the integrated framework develop in RFIDSVAs mechanisms and IRTWTCTs alternatives selection decisions in Indian multi-tier ASC networks.FindingsThe result found that the FAHP-FTOPSIS approaches have used to prioritizing the RFIDSVA mechanism selection weights and also identify the IRTWTCTs alternatives ranking preferences order in apparel SCM. The comparison between the FAHP and FAHP-FTOPSIS approach to quantitative assessments from RFIDSVA mechanisms and IRTWTCTs alternatives selection decisions, which enable them SC agility potential across multi-tier visibility in ASC networks. ASC stakeholders can be benefited by techno-economic feasibility decisions, RFID-enabled shop floor activities, multi-tags ownerships transfer in SCs and knowledge-based cryptography tags/items separation in SCs.Research limitations/implicationsThe research work has considered only five RFIDSVA mechanisms and also three integration of RFIDTWTCTs alternatives in multi-tier ASC. The strategic competitive advantages are achieved by RFID-enabled break-even tags price decisions and also techno-economic feasibility decision by contractual design multi-tier SC stakeholder's involvements.Practical implicationsThe pilot project study explores that the quantitative assessment decision has based on RFID-enable techno-economic feasibility in ASCs. Stakeholders can be benefited by inventory control of the financial losses, reducing the inventory inaccuracies and multi-tags ownership transfer within trusted third-party traceability in ASC networks.Originality/valueThis study explores the RFID-enabled apparel SC process and activities visibility (natural fibre's fibre producer, fibre dyeing producer, yarn spinning producer, knitting and finishing producer).
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PurposeTo cater to the senior tourist market, it is essential to comprehend the factors motivating and deterring them from international travel post-COVID-19. This study aims to focus on senior citizens' destination choice intentions and aims to develop a model that prioritizes positive and negative factors leading to international travel destination choices. It uses push-pull factors, perceived travel risks (PTRs) and perceived travel constraints (PTCs). Design/methodology/approachDecision-making trial and evaluation laboratory (DEMATEL) and fuzzy technique for order of preference by similarity to ideal solution (Fuzzy TOPSIS) are two multi-criteria decision-making (MCDM) techniques used to identify connections between variables and determine their relative importance in the decision-making model. FindingsDEMATEL found push and pull factors are "effects" while PTCs and PTRs are "causes" affecting senior citizens' destination choices. Push factors and PTCs have a greater impact than pull factors and PTRs. Fuzzy TOPSIS highlighted "improving health and wellness" and "self-fulfillment and spirituality" as key push factors, "health safety and security quotient" as the most important pull factor, and "interpersonal constraints" as the most critical PTC. Finally, "health risks" is the top PTR. Originality/valueThis paper adds to the tourism literature by looking at the relationship between senior tourists' motivation, PTRs and PTCs and showing how the subfactors affect their choice of destination rank. The data analysis techniques used in this study are also novel, having never been used before in senior tourism research. Finally, even though there is a lot of research on senior tourism, not much is known about how Indian senior tourists act. In light of this study's findings, practical recommendations were offered to tourism stakeholders worldwide, interested in tapping into the market of Indian outbound senior tourists or repositioning product or destination offerings to take this promising market or similar markets into account.
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Purpose: The global resolution of embracing dynamic and intertwined production systems has made it necessary to adopt viable systems like circular economy (CE) to ensure excellency in the business. However, in emerging countries, it is challenging to implement the CE practices due to the existing problems in the supply chain network, as well as due to the vulnerable financial condition of the business after the deadly hit of COVID-19. The main aim of this research is to determine the barriers to implementing CE considering the recent pandemic and suggest strategies to organizations to ensure CE for a cleaner environment and greener economy. Design/methodology/approach: After an extensive literature review and validation from experts, 24 sub-barriers under the class of 6 main barriers are finalized by Pareto analysis, which is further analyzed via the best-worst method to determine the weight and rank of the barriers Further, fuzzy-Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) method is used to rank the proposed startegies to overcome the analysed barriers. Findings: The results identified "unavailability of initial funding capital”, "need long time investment”, "lack of integrating production system using advance technology” and "lack of strategic planning” as the most acute sub-barriers to CE implementation. Further, fuzzy TOPSIS method is used to suggest the best strategy to mitigate the ranked barriers. The results indicated "integrated design facility to CE”, "ensuring large scale funding for CE facility” as the best strategy. Practical implications: This study will motivate managers to implement CE practices to enjoy proper utilization of the resources, sustainable benefits in business, and gain competitive advantage. Originality/value: Periodically, a lot of work is done on CE practices but none of them highlighted the issues in the domain of the leather products industry (LPI) and COVID-19 toward achieving sustainability in production and consumption. Thus, some significant barriers and strategies to implement CE for achieving sustainability in LPI are highlighted in this study, which is a unique contribution to the literature. © 2023, Emerald Publishing Limited.
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The coronavirus-19 pandemic had bought drastic changes to the teaching and learning environments. With learning setups shifting entirely to the online medium, the higher education institutions were faced with the dilemma of selecting the video-conferencing software along with technical infrastructure setup, users training issues. The selection decisions were frequently done randomly with little IT expertise to guide. Even soon, the hybrid mode (physical teaching combined with online mode) would be the teaching mediums offered by the higher education institutions as for now they have some familiarity in terms of usage and technical setup of the software. Several advantages, as well as disadvantages of online teaching have been realized and experienced during the said times. Further, the institutions faced the dilemma of not selecting the most viable video conferencing solution as per their requirements. Therefore, the author attempts to provide a comprehensive guide for selecting the most apt video-conferencing software for the higher education institution based on their requirements and further attempts to rank the available options using Fuzzy-TOPSIS method. © 2023 Scrivener Publishing LLC. All rights reserved.
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PurposeThe paper aims to identify the most supply chain resilient company suitable for the customized preferences of partner firms in the context of the Chinese supply chain framework during the COVID-19 pandemic.Design/methodology/approachA hybrid multicriteria model, i.e. Fuzzy Analytical Hierarchy Process (AHP), was used to assign weights to each criterion, which was subsequently analyzed by three approaches, namely Fuzzy Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS), Fuzzy DEMATEL (Decision-Making Trial and Evaluation Laboratory), and Evaluation Based on Distance from Average Solution (EDA), to rank the top ten companies in descending order of supply chain resilience. Further, sensitivity analysis is performed to identify the consistency in ranking with variation in weights. The rankings are validated by a novel Ensemble Ranking algorithm and by supply chain domain experts.FindingsThe rankings suggest the company "China Energy Construction Group Tianjin Electric Power Construction Co., Ltd” is the most feasible and resilient company, presenting interesting findings to partner firms, and Bosch is the least reliable supply chain company of the ten firms considered, thus presenting interesting findings to partner companies.Practical implications"Crisis Management Beforehand” is most critical in the current pandemic scenario. This implies that companies need to first prioritize taking proactive steps in crisis management followed by the need to minimize the "Expected impact of pandemic.” Performance factors also need to be regulated (sales, supply chain rank and financial performance) to maintain the company's overall reputation. Considering the consistent performance of the China Energy Construction Group Tianjin Electric Power Construction Co., Ltd., it is recommended as the most reliable supply chain firm to forge strategic partnerships with other supply chain stakeholders like suppliers and customers. On the other hand, Bosch is not recommended as a supply chain reliable company and needs to improve its crisis management capabilities to minimize the pandemic impact.Originality/valueThe paper aims to identify the most supply chain resilient company suitable for the customized preferences of partner firms in the context of the Chinese supply chain framework during the COVID-19 pandemic. The rankings suggest the company "China Energy Construction Group Tianjin Electric Power Construction Co., Ltd” is the most feasible and resilient company, presenting interesting findings to partner firms, and Bosch is the least reliable supply chain company of the ten firms considered, thus presenting interesting findings to partner companies.
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Recently, a large portion of the world's population has experienced an unprecedented devastating effect of the COVID-19 pandemic. At the time of its outbreak, not much was known about this disease and therefore, quarantine and social distancing were the only ways suggested to prevent its spread among humans. Although the current situation is much better than before however, strict social distancing norms as well as frequent long-lasting lockdowns with stringent guidelines and actions to control the spread in the early days have affected the physical and psychological health of the people. Consequently, this study was carried out to attain the following major objectives: (i) to identify the potential psychological problems/factors that might have been caused due to COVID-19 led social distancing and lockdowns, and (ii) to determine the ranks of the identified psychological factors to reflect their degree of criticality. The first objective was achieved by gathering information about the potential psychological factors from the experts. Data, in terms of linguistic variables, was collected from the experts and analyzed using two fuzzy-based multi-criteria decision-making (MCDM) methods i.e. Fuzzy Best Worst Method (F-BWM) and Fuzzy TOPSIS (F-TOPSIS) which led to the accomplishment of the second objective. The results of this study revealed that anxiety, stress, panic attacks, frustration, and insomnia were the top five critical psychological factors that might have affected people due to this pandemic. Consistency of the results was ensured by comparing the obtained ranks with the ranks found using the Fuzzy WSM and Fuzzy MABAC methods. In addition, the robustness of the results was ascertained by conducting the sensitivity analysis. Based on the findings of the study, the identified factors were categorized into most, average, and least critical psychological factors. This research might help the relevant authorities to understand the extent of the seriousness of the various psychological factors caused by this pandemic, so that an effective strategy may be developed for better management, control, and safety. © 2022 The Authors
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Recently, a large portion of the world's population has experienced an unprecedented devastating effect of the COVID-19 pandemic. At the time of its outbreak, not much was known about this disease and therefore, quarantine and social distancing were the only ways suggested to prevent its spread among humans. Although the current situation is much better than before however, strict social distancing norms as well as frequent long-lasting lockdowns with stringent guidelines and actions to control the spread in the early days have affected the physical and psychological health of the people. Consequently, this study was carried out to attain the following major objectives: (i) to identify the potential psychological problems/factors that might have been caused due to COVID-19 led social distancing and lockdowns, and (ii) to determine the ranks of the identified psychological factors to reflect their degree of criticality. The first objective was achieved by gathering information about the potential psychological factors from the experts. Data, in terms of linguistic variables, was collected from the experts and analyzed using two fuzzy-based multi-criteria decision-making (MCDM) methods i.e. Fuzzy Best Worst Method (F-BWM) and Fuzzy TOPSIS (F-TOPSIS) which led to the accomplishment of the second objective. The results of this study revealed that anxiety, stress, panic attacks, frustration, and insomnia were the top five critical psychological factors that might have affected people due to this pandemic. Consistency of the results was ensured by comparing the obtained ranks with the ranks found using the Fuzzy WSM and Fuzzy MABAC methods. In addition, the robustness of the results was ascertained by conducting the sensitivity analysis. Based on the findings of the study, the identified factors were categorized into most, average, and least critical psychological factors. This research might help the relevant authorities to understand the extent of the seriousness of the various psychological factors caused by this pandemic, so that an effective strategy may be developed for better management, control, and safety.
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In recent years, supply chains seem to be moving more towards reconfiguring their networks to become more profitable. In the times of COVID-19, where the whole supply chains have been disrupted, suppliers are unable to supply, and manufacturers are unable to manufacture because of lockdowns in the various regions around the world. This pandemic can be compared to past earthquakes and tsunamis, as the coronavirus is also a natural disaster. Due to these past disruptions, organizations have taken many precautions and developed risk mitigation strategies to manage them. Because the COVID-19 outbreak shows the importance of new business perspectives like repurposing a viability strategy, that comes with sustainability and reconfigurability. Where reconfiguration focuses on adaptation, which directly means changes in resources and capabilities and repurposing focuses on a quick response solution to address the shortage. In this paper, a study has been done in two phases to model viability in an automobile supply chain during the COVID-19 times. In the first phase, a hybrid Multi-criteria Decision Making (MCDM) approach is used to get the best criteria and alternatives with sustainability and reconfigurability under consideration. The multi-objective mixed-integer linear programming (MOMILP) model has been developed in the second phase. Suppliers' weight that is obtained will be used to get the optimal order and allocation. This model will help develop supply chain strategies to cope with situations that hinder the firm's competitiveness. A case study of an Indian automobile manufacturer has been taken to show the applicability and effectiveness of the proposed methodology using GAMS/CPLEX solver.
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The aim of the research is to propose a procedure for the construction of a synthetic measure of subjective household poverty. The proposed procedure takes into account the aggregation of factors describing the past, present, and future, making it easier to discern the issue of the sense of deprivation of needs. To this end, methods based on the fuzzy set theory were used. The fuzzy TOPSIS (Technique for Order Preference by Similarity to an Ideal Solution) method was applied to the construction of the synthetic measure of subjective household poverty. The procedure also uses fuzzy hierarchical analysis to calculate the weight system of variables. The proposed procedure was used to assess the level of subjective household poverty in Poland one year after the start of the COVID-19 pandemic. The research was based on data collected using the CAWI (Computer-Assisted Web Interview) method in April 2021. The use of the fuzzy approach for the assessment of subjective poverty makes it possible to define its level more precisely than with the standard measurement. The proposed synthetic measure of subjective poverty is an attempt to explain poverty from the perspective of the poor. The quantitative measurement of subjective poverty at the micro (household) level is an important tool for assessing anti-poverty policy. Moreover, the subjective poverty measure can also be used as a measure of poverty sensitivity and can be the basis for formulating policies and strategies for reducing poverty. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
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In the context of the COVID-19 epidemic, the turnover intention rate is increasing day by day. The objective of this study is to identify the main factors influencing turnover intention in the Vietnam hospitality industry. The study utilizes the fuzzy AHP and fuzzy TOPSIS model to evaluate the dimensions of the hotel employee turnover intention model. The performance evaluation for employee turnover intention includes Work Itself, Supervision, Coworkers relationships, Salary and Benefit, Career Opportunities, Job Stress, Perceived Risk, and Job Insecurity. These dimensions generate a final evaluation for ranking priority among the employee turnover intention of the proposed model. The importance level of dimensions is evaluated by 17 experts, and decision-making is processed through the fuzzy concept and fuzzy environment. From the critical fuzzy AHP and fuzzy TOPSIS analysis results, the study shows that the most important dimensions of employee turnover intention in the hotel industry model are Salary and Benefit. Moreover, the results indicate that the least important dimensions are the Co-workers' Relationship, Supervision, and Career Opportunities. The second group dimensions that impact employee turnover in the context of the COVID-19 epidemic are Work Itself, Job Stress Perceived Risk, and Job Insecurity. Moreover, this study's results show that three-star hotels have the highest value of turnover intention;the second is the Four and Five-star hotels, and the third is the Below three-star hotels. The results of the study will help businesses in the fields of hospitality have a more comprehensive view of human resource management activities. Especially, this study provides implications for hotel managers in understanding employee behavior and their turnover intention during the context of the COVID-19 epidemic based on the eight proposed dimensions. (C) 2022 The Authors. Published by IASE.
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Purpose This study aims to analyse the resilience of customer demand management post-coronavirus disease 2019, using fast fashion as an example. The paper provides insights for potential applications to micro-, small and medium enterprises (MSMEs). Design/methodology/approach Based on the qualitative analysis and an integrated Plan-Do-Check-Act (PDCA)-decision making trial and evaluation laboratory (DEMATEL)-fuzzy technique for order of preference by similarity to the ideal solution (TOPSIS) methodology of fuzzy multi-criteria decision-making, we explored and prioritised the enablers of resilience management for fast-fashion MSMEs. Findings The results reveal that the highest priority enabler is maintaining customer loyalty. Other enablers are associated with e-commerce endorsement, a customer-focussed assortment of items and flexible store operations. Research limitations/implications The study findings will enable fast-fashion MSMEs to develop effective actions and priorities in operations efforts to promote post-pandemic recovery. Originality/value Despite the importance of the resilience project and the changing fast-fashion customer patterns, only a handful of studies have explored how resilience can be managed in this field. Thus, the findings can contribute to closing this gap in the context of operations resilience research as well as MSME operations.
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Assigning alternatives to predefined ordered categories under multicriteria conditions is the essence of multi-criteria sorting problematic. The family of fuzzy multi-criteria sorting models with the common name FTOPSIS-Sort are introduced based on the fuzzy extension of Multi-Criteria Decision Analysis (MCDA) ordinary method TOPSIS with the use of different approaches to assess functions of fuzzy numbers and different fuzzy ranking methods. The features of adjusting Fuzzy TOPSIS (FTOPSIS) models to sorting problematic are presented. The developed FTOPSIS-Sort models are implemented for multi-criteria sorting of non-pharmaceutical interventions against COVID-19. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
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The expeditiously spreading of coronavirus disease 2019 (COVID-19) has affected every facet of human lives, including transportation. Due to some characteristics of COVID-19, like high infectivity, people prefer to use their private cars more than before. On the one hand, this circumstance caused public transportation to face an unprecedented decrease in demand and, consequently, revenue. On the other hand, it could intensify traffic congestion during rush hours. This study provides a computational framework to assess public transportation's customer satisfaction in Tehran during the COVID-19 pandemic. To this end, a combined multi-criteria decision-making (MCDM) approach based on the best-worst method (BWM) and fuzzy technique for order performance by similarity to ideal solution (fuzzy TOPSIS) is introduced, which benefits from all the advantages of BWM and fuzzy TOPSIS procedure and consequently provides consistent and reliable outcomes. Outcomes of the implemented model provide precious insight for improving service quality during and after the pandemic; for example, it reveals the performance of each transport mode about each criterion which can help policymakers and transit agencies to allocate resources more intelligently. Final results indicate that during the pandemic, taxis had a better performance compared to other transportation modes.
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This study is motivated by the Zhuhai municipal government, which needs to select a sustainable ferry operator. Previous research has ignored the evaluation and selection of ferry operators. In addition, since ferry operator evaluation involves conflicting qualitative and quantitative criteria, and there may be uncertainty and ambiguity in the evaluation of criteria by experts, a fuzzy multi-criteria decision-making (MCDM) approach is required to address this challenge. To this end, this paper proposes an integrated MCDM framework model to evaluate and select the best ferry operator. First, a ferry operator evaluation index system with 15 sub-criteria is constructed according to literature and expert opinions;then the fuzzy analytic hierarchy process (FAHP) is used to determine the subjective weight of the criteria, and the entropy weight (EW) method is used to calculate the objective weight of the criteria. We use the linear weighting method to obtain the comprehensive weights of the criteria;finally, the fuzzy technique for order preference by similarity to ideal solution (FTOPSIS) method is adapted to determine the best ranking of the alternatives. This paper takes the Wanshan Islands in Zhuhai as a real case study to verify the proposed FAHP-EW-FTOPSIS method. The results show that the proposed method can be effectively applied to the evaluation and selection of ferry operators. Sensitivity analysis of criteria weights demonstrates the effectiveness and robustness of the proposed framework model. Key findings based on the research provide management insights that can benefit relevant stakeholders. This is the first paper to study the evaluation and selection of ferry operators. Hence, the evaluation index system and integrated framework model proposed in this paper can make important contributions to the evaluation of ferry operators.
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In the last 10 years, organizations and researchers have recognized the importance of sustainable supply chain management (SSCM) because of the consumers, -profit and non-profit organizations, laws and regulations, and consumer social and corporate responsibilities. Supplier selection, environmental effects such as social cooperation, and other SSCM programmes, can all help to achieve the "triple bottom line (TBL)" of economic, environmental, and social advantages. Sustainable supplier selection (SSS) and firm performance are important factors in supply chain management (SCM). Organizations will traditionally consider a new framework when evaluating SSS performance to obtain all-encompassing criteria/sub-criteria of the sustainability index by encapsulating sustainability. This paper compiles 12 subcriteria for three sustainability pillars, namely economic, environmental, and social performance. Despite the fact that many articles on SSS and evaluation were published during COVID-19, there seems to be little research on sustainability issues to date. The goal of this study is to suggest a fuzzy multicriteria approach to SSCM planning. Additionally, using the TBL method, the problem of determining a current model for SSS in the supply chain was investigated. The linguistic value of the subjective preference of experts is represented by triangular fuzzy numbers. Fuzzy TOPSIS (technique for order preference by similarity to ideal solution) is proposed to use standard weights to rank SSS for qualitative performance evaluation. COVID-19, on the other hand, has a detrimental impact on SSS and company results. The organization's performance suffers as a result of the COVID-19 shutdown. The proposed method is demonstrated using an example.
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The pandemic spread of COVID-19 caused by a virus that affects the respiratory system represents a dramatic threat to life. People have been practicing social distancing by working from home in recent months since it is an excellent solution to reduce one’s exposure to COVID-19. However, many occupations do not have this chance due to the necessity to attend the workplace. Besides, some professions require close contact with infected people such as medicine and nursing, while others such as logging and gardening have a low level of risk in this respect. However, while occupations such as medicine and nursing can take precautions against the virus at a very good level, the knowledge of occupations such as logging and gardening is weak against it. Prioritizing occupations based on these conflicting criteria is an important task under the vagueness and impreciseness of human evaluations. In this paper, a novel fuzzy AHP & TOPSIS methodology is proposed, where the reliability and restriction of the expert assessments are considered by interval-valued type 2 fuzzy numbers. A real case study including five experts, 14 occupations, and seven criteria is presented. A comparative analysis is also given to validate the proposed methodology. © 2022 Old City Publishing, Inc.
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This investigation is done during COVID-19 to identify, rank, and classify MOOC (massive open online course) key acceptance factors (KAFs) from an Indian perspective. A systematic literature review identifies 11 KAFs of MOOC. One more novel factor named 'contingent instructor' is proposed by the authors considering pandemic and new normal post-COVID-19. The paper implements two popular fuzzy MCDM (multiple-criteria decision-making) techniques, namely fuzzy TOPSIS and fuzzy AHP, on 12 KAFs. The fuzzy TOPSIS approach is used to rank factors. Affordability, performance expectancy and digital didactics are found as the top three KAFs. Fuzzy AHP classified KAFs into three groups, namely high, moderate, and low influential. Examination of the literature indicates that this study is among the first attempt to prioritize and classify MOOC KAFs using fuzzy TOPSIS and fuzzy AHP approach. The results offer managerial guidance to stakeholders for effective management of MOOC, resulting in higher acceptance rate. Likewise, this investigation will upgrade the comprehension of MOOC KAFs among academicians. (PsycInfo Database Record (c) 2022 APA, all rights reserved)
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At the beginning of 2020, the World Health Organization (WHO) identified an unusual coronavirus and declared the associated COVID-19 disease as a global pandemic. We proposed a novel hybrid fuzzy decision-making framework to identify and analyze these transmission factors and conduct proactive decision-making in this context. We identified thirty factors from the extant literature and classified them into six major clusters (climate, hygiene and safety, responsiveness to decision-making, social and demographic, economic, and psychological) with the help of domain experts. We chose the most relevant twenty-five factors using the Fuzzy Delphi Method (FDM) screening from the initial thirty. We computed the weights of those clusters and their constituting factors and ranked them based on their criticality, applying the Fuzzy Analytic Hierarchy Process (FAHP). We found that the top five factors were global travel, delay in travel restriction, close contact, social cohesiveness, and asymptomatic. To evaluate our framework, we chose ten different geographically located cities and analyzed their exposure to COVID-19 pandemic by ranking them based on their vulnerability of transmission using Fuzzy Technique for Order of Preference by Similarity To Ideal Solution (FTOPSIS). Our study contributes to the disciplines of decision analytics and healthcare risk management during a pandemic through these novel findings. Policymakers and healthcare officials will benefit from our study by formulating and improving existing preventive measures to mitigate future global pandemics. Finally, we performed a sequence of sensitivity analyses to check for the robustness and generalizability of our proposed hybrid decision-making framework.
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Purpose>Resilience is a fundamental component of healthcare supply chains, as the quality and endurance of human life are dependent on them. However, there are numerous resilience-building measures, and there is a need for prioritization of those strategies. This research study aims to prioritize resilience strategies for healthcare supply chains while considering the risks that most severe, probable to occur and have the lengthiest periods of recovery.Design/methodology/approach>This research study has used multi-criteria decision-making (MCDM) techniques for analysis. Initially, the criteria for prioritization of risks, i.e. severity, probability of occurrence and recovery time were assigned with importance weights through the fuzzy analytical hierarchy process (AHP). Then, these weights were used in the fuzzy technique for order preference by similarity to ideal solution (TOPIS) analysis for prioritization of risks. Subsequently, the identified risks were used for highlighting the appropriate resilience strategies through the fuzzy quality function deployment (QFD) technique.Findings>Results indicate that Industry 4.0, multiple sourcing, risk awareness, agility and global diversification of suppliers, markets and operations are the most significant resilience strategies.Research limitations/implications>This study's limitation is that it is conducted in a general perspective, rather than reducing the context to a developing or developed country. Different areas have variable market factors, due to which potential risks occur in a different form. Moreover, resilience strategies work differently in different environments. Therefore, for future endeavors, the studies should be carried out in a limited context.Originality/value>This research study proposes a novel MCDM-based approach for ranking resilience strategies, in light of the most probable, severe and long-lasting risks. In addition, this approach has been employed for the enhancement of resilience in healthcare supply chains.
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Purpose: The already-strained vaccine supply chain (VSC) of the expanded program for immunization (EPI) require a more robust and structured distribution network for pandemic/outbreak vaccination due to huge volume demand and time constraint. In this paper, a lean-agile-green (LAG) practices approach is proposed to improve the operational, economic and environmental efficiency of the VSC. Design/methodology/approach: A fuzzy decision framework of importance performance analysis (IPA)–analytical hierarchy process (AHP)–technique for order for preference by similarity in ideal solution (TOPSIS) has been presented in this paper to prioritize the LAG practices on the basis of the influence on performance indicators. Sensitivity analysis is carried out to check the robustness of the presented model. Findings: The derived result indicates that sustainable packaging, coordination among supply chain stakeholders and cold chain technology improvement are among the top practices affecting most of the performance parameters of VSC. The sensitivity analysis reveals that the priority of practices is highly dependent on the weightage of performance indicators. Practical implications: This study's finding will help policymakers reframe strategies for sustainable VSC (SVSC) by including new management practices that can handle regular immunization programs as well as emergency mass vaccination. Originality/value: To the best of the authors' knowledge, this is the first study that proposes the LAG framework for SVSC. The IPA–Fuzzy AHP (FAHP)–Fuzyy TOPSIS (FTOPSIS) is also a novel combination in decision-making. © 2022, Emerald Publishing Limited.